Refund policy

Returns and Exchanges Policy

All sales are final. Our drops are limited-run — once it sells out, it's gone. Because of that, we don't offer refunds. But if the fit or the item itself is wrong, we'll fix it.

Wrong Size? Free exchange within 14 days of delivery. The hat needs to be unworn with tags still attached. Reach out and we'll swap it for the right size, as long as it's in stock.

Damaged or Defective? Send us a photo within 7 days of delivery and we'll ship a free replacement. No hoops to jump through.

Wrong Item Shipped?  Our mistake, our fix. We'll send the correct item right away at no cost — no questions asked.

Out of Stock for Exchange? If your size is sold out, we'll issue store credit good for 12 months instead of a refund.

SHIPPING COSTS:

• Size exchanges: return shipping is on you.

• Our error (damaged or wrong item): return shipping is on us.

Questions about an order? Reach out to us at shop@camoandcollar.com before starting an exchange — we're quick to respond and want to get it right.

If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at shop@camoandcollar.com.